Dedicated Account Repesentative (Global Business Travel)
Company Name:
American Express
Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable customers to optimize the return on their travel and meetings investments. Learn more at .
American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide.
The Dedicated Account Representative will have the following
Responsibilities:
o Participates in business review strategy and structure review sessions
o Owns the project planning aspect of the business review process
o Analyzes reports and identifies trends & their impact to the client
o Researches and consolidates industry trends, sharing and applying knowledge to enhance review impact and positioning
o Collaborates with Client Management on layout and flow of the review, provides content suggestions and anticipates potential client questions around data or trends
o Identifies and requests clarification in cases of inconsistency of messaging
o Provides direction on adherence to American Express visual identity and BR process
o Generates creative ideas to improve business review processes
o Gathers and shares best practices across clients and segments
o Uses analytical and creative approach to condense large amounts of information into a clear, concise, effective format
o Drives results by operating with a sense of urgency, employing effective time management to deliver results within deadlines
o Supports other internal/external document production and internal/external projects as required
o Provides functional support for MS Office applications (Word, PowerPoint, Excel) for data consolidation, analysis and client document needs
o Provides overall Client Program support to the Client General Manager
o Provides support and engages directly with the Client as needed and oversees execution of the program action plan
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
The Ideal Candidate will possess the following:
o 3 years thorough knowledge of the Business Travel Industry
o Exceptional Excel skills with high proficiency in analysis and PowerPoint skills to present overview
o Experience with a GDS; Sabre is a plus
o Ability to work under pressure and maintain flexibility
o Great understanding of travel related data
o Ability to analyze & assess raw data to draw meaningful conclusions
o Interaction and communication with diverse working styles, ability to build and leverage strong working relationships
o Strong Project Management and organizational skills. Ability to prioritize and manage competing demands to meet deadlines
o Adaptation to change and new direction on short notice
o Ability to identify issues or challenges requiring escalation
o Ability to balance compliance with company initiatives
o Ability to work under tight timelines and pressure of client driven deliverables / demands
o Excellent written & verbal communication skills
Axcess@Home Requirements:
Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP's are permitted)
/American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law./
Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: .
Job Sales
Title: Dedicated Account Repesentative (Global Business Travel)
Location: AL-Montgomery
Other Locations: US-Texas, US-Texas-Dallas
Requisition ID: 14015490 Estimated Salary: $20 to $28 per hour based on qualifications.
American Express
Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable customers to optimize the return on their travel and meetings investments. Learn more at .
American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide.
The Dedicated Account Representative will have the following
Responsibilities:
o Participates in business review strategy and structure review sessions
o Owns the project planning aspect of the business review process
o Analyzes reports and identifies trends & their impact to the client
o Researches and consolidates industry trends, sharing and applying knowledge to enhance review impact and positioning
o Collaborates with Client Management on layout and flow of the review, provides content suggestions and anticipates potential client questions around data or trends
o Identifies and requests clarification in cases of inconsistency of messaging
o Provides direction on adherence to American Express visual identity and BR process
o Generates creative ideas to improve business review processes
o Gathers and shares best practices across clients and segments
o Uses analytical and creative approach to condense large amounts of information into a clear, concise, effective format
o Drives results by operating with a sense of urgency, employing effective time management to deliver results within deadlines
o Supports other internal/external document production and internal/external projects as required
o Provides functional support for MS Office applications (Word, PowerPoint, Excel) for data consolidation, analysis and client document needs
o Provides overall Client Program support to the Client General Manager
o Provides support and engages directly with the Client as needed and oversees execution of the program action plan
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
The Ideal Candidate will possess the following:
o 3 years thorough knowledge of the Business Travel Industry
o Exceptional Excel skills with high proficiency in analysis and PowerPoint skills to present overview
o Experience with a GDS; Sabre is a plus
o Ability to work under pressure and maintain flexibility
o Great understanding of travel related data
o Ability to analyze & assess raw data to draw meaningful conclusions
o Interaction and communication with diverse working styles, ability to build and leverage strong working relationships
o Strong Project Management and organizational skills. Ability to prioritize and manage competing demands to meet deadlines
o Adaptation to change and new direction on short notice
o Ability to identify issues or challenges requiring escalation
o Ability to balance compliance with company initiatives
o Ability to work under tight timelines and pressure of client driven deliverables / demands
o Excellent written & verbal communication skills
Axcess@Home Requirements:
Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP's are permitted)
/American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law./
Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: .
Job Sales
Title: Dedicated Account Repesentative (Global Business Travel)
Location: AL-Montgomery
Other Locations: US-Texas, US-Texas-Dallas
Requisition ID: 14015490 Estimated Salary: $20 to $28 per hour based on qualifications.
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